SSC

AAPAC: Workforce Engagement Management (WEM) - Agent view (AAPACWEM2)


Description
Workforce Engagement Management (WEM) is a tool designed to streamline daily work activities.
This course is intended for all agents in the AAPAC region and will introduce you to the primary features of this tool.

Duration: 60 Target Audience: AAPAC Agents Course Creator: GWFM

Content
  • WEM for Agents
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever