Course
(Multilingual) HR Case Management, COE, and COC on Demand (for People Managers)
Onboarding
/
Company Systems
(Multilingual) HR Case Management, COE, and COC on Demand (for People Managers)
Enhancement on HR-related Inquiry Process and Introduction of the COE and COC on Demand services. Learn the step-by-step process on how to raise an inquiry using the HRSS Case Management tools and how to download a soft copy of your Certificate...
(Multilingual) ServiceNow Portal
Onboarding
/
Company Systems
(Multilingual) ServiceNow Portal
A fun short walkthrough course for launching or approving tickets. This will give you the basics of what you need in the new Transcom ServiceNow Portal, now we can support employees quickly and easily. Great support means great efficiency gains,...
BOLT (Biometrics OnLine Training)
Onboarding
/
Company Systems
BOLT (Biometrics OnLine Training)
This course will guide agents and Team Leaders on Transcom’s Timekeeping and Biometric usage policies. It covers procedures to properly manage each agent’s time-ins and time-outs using biometrics terminals and SAP Dashboard, including impact...
CISCO DART Walkthrough
Onboarding
/
Company Systems
CISCO DART Walkthrough
The deployment of the CISCO DART tool aims to minimize troubleshooting time and provide IT with accurate and timely information required to provide an immediate resolution and formulate preventive measures moving forward. Moving forward, the goal...
CISCO DART Walkthrough (Spanish)
Onboarding
/
Company Systems
CISCO DART Walkthrough (Spanish)
La implementación de la herramienta CISCO DART tiene como objetivo minimizar el tiempo de resolución de problemas y proporcionar a IT la información precisa y oportuna necesaria para proporcionar una resolución inmediata y formular medidas...
Entiende Tu Nómina
Onboarding
/
Company Systems
Entiende Tu Nómina
La nómina es el documento clave que recoge la compensación económica y todas las retenciones y cotizaciones aplicadas. Es normal que existan dudas sobre importes, IRPF, cambios de jornada o bajas médicas. Este curso te ayudará a...
Facilities Service Now
Onboarding
/
Company Systems
Facilities Service Now
Facilities SNow is the automated ticketing system for Facilities related requests.
GOCONTACT SUPERVISION TRAINING
Onboarding
/
Company Systems
GOCONTACT SUPERVISION TRAINING
GoContact training for supervisors in Spanish recording.
HR Case Management, COE, and COC on Demand (for Agents and Non-people Managers)
Onboarding
/
Company Systems
HR Case Management, COE, and COC on Demand (for Agents and Non-people Managers)
Enhancement on HR-related Inquiry Process and Introduction of the COE and COC on Demand services. Learn the step-by-step process on how to raise an inquiry using the HRSS Case Management tools and how to download a soft copy of your Certificate...
HR Employee Self Service
Onboarding
/
Company Systems
HR Employee Self Service
This course will walk you through the HR Employee Self-Service Webtool so you can update your personal information and correct erroneous information.

Oh, no. Nothing was found.

Use a different term and try again.