Course
(Multilingual) Five Dysfunctions of a Team
Onboarding
(Multilingual) Five Dysfunctions of a Team
The Five Dysfunctions of a Team is part of the course series for the Leader’s Onboarding and Certification Program. This course will help you identify, understand the effect, and explore strategies on how to address the dysfunctions of the team.
(Multilingual) The Framework of Leadership
Onboarding
(Multilingual) The Framework of Leadership
The Framework of Leadership is part of the course series for the Leader’s Onboarding and Certification Program. This course explores the essential skills needed by leaders in anchoring on accountability and intrapreneurship towards becoming a...
(Multilingual) Transcom Values
Onboarding
(Multilingual) Transcom Values
Our values at Transcom serve as our compass, giving us direction and purpose and shows us how to move forward. Get to know more about our five Transcom Values in this course that bind our mindset, behaviors, and actions as One Transcom.
A Day in Life - IT Support Engineer
Onboarding
A Day in Life - IT Support Engineer
IT Engineers are responsible for a variety of functions within an organization. This video shows a typical day for an IT Support Engineer.
A Day In Life - Quality Specialist
Onboarding
A Day In Life - Quality Specialist
The Quality Specialists are the quality gatekeepers between the work that is produced by Transcom and what our clients expect. In this video you will get to know more about a Quality Specialist's typical day.
A Day In The Life - HR Coordinator
Onboarding
A Day In The Life - HR Coordinator
The Human Resources Coordinator is an integral part of the human resource team and will interact closely with front-line employees, external candidates, supervisor/leadership employees across multiple departments. As such, the Human Resource...
A Day In The Life - Operations Manager
Onboarding
A Day In The Life - Operations Manager
The Operations Manager position allows you to take on some additional responsibility within the campaign and company. In this video you will get to know about an OM’s typical day.
A Day In The Life - Recruiting Assistant
Onboarding
A Day In The Life - Recruiting Assistant
Recruiting is a fluid environment that is ever-changing, fun and challenging! In this Video. In this video you will get to know more about a Recruiting Assistant’s typical day.
A Day In The Life - Trainer
Onboarding
A Day In The Life - Trainer
Trainers play a vital role in the overall success of our campaigns and customer satisfaction through two main functions, classroom training and nesting. In this video you will get to know more about a Trainer's typical day.
Asking the Right Questions
Onboarding
Asking the Right Questions
Questions are the gateway to knowledge and leadership. Asking the Right Questions is part of the course series for the Leader's Onboarding and Certification Program. Learn about the purpose of questions, dissect good versus bad questions and...

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